Reid's Palace, A Belmond Hotel, Madeira

Excellent property with exceptional facilities from access to the sea, tennis courts, great restaurants and views overlooking the island. Friendly and very well-trained staff.

Loved all the attention to detail. Decor was quality creating charming and comfortable atmosphere.The gardens were lush and interesting. The staff were excellent. Felt very well looked after. Nothing was too much. Reids Hotel still has all the old fashioned charm with high standards where the guest is treasured and well cared for but with all the modern luxuries.

Beautiful hotel, fantastic view, nice garden. We loved the large salt-water swimming pool (a good thing since in two weeks it was never allowed to swim in the ocean: yellow flag every day). Great breakfast buffet. We tried Cipriani once, nothing extraordinary. The William's was superlative, but they only have 2 set menus and no "à la carte". We also tried the afternoon tea: scones and sandwiches were OK, and they have an impressive selection of tea (you can also get the same teas without all the extra at the "Tea library"). The room was OK, not particularly large for a junior suite but comfortable and we had a view on the ocean.

A Fairytale Stay at Reid’s Palace, A Belmond Hotel, Madeira Now I truly understand why Reid’s Palace is part of the Belmond collection—this isn’t just a hotel, it’s an experience of pure luxury and timeless elegance. From the moment we booked, we knew we were in for something special, but we never imagined it would be this extraordinary. Even before we arrived, the hospitality had already begun. The hotel manager personally reached out to check on our arrival time, ask if we needed help planning activities, and ensure everything was perfect for our stay. That level of thoughtfulness already set the tone. Then, our flight got canceled, and we arrived much later than expected—past midnight. But despite the late hour, the staff welcomed us warmly, gave us a quick and seamless check-in, and personally escorted us to our room. And that’s when the magic truly began. Luxury Beyond Expectations Waiting for us in our room was a bottle of champagne and a handwritten personal note—a gesture that already made us feel incredibly special. But then, as if that wasn’t enough, bouquets of fresh flowers kept arriving, filling the room with beauty and fragrance. We were stunned. And just when we thought we had seen it all, we discovered a special anniversary cake waiting for us. We almost felt guilty for having eaten before arriving! Honestly, if you’re ever considering staying anywhere else—don’t. This hotel is in a league of its own. Every single detail is handled with grace, warmth, and absolute perfection. A Breakfast to Remember The next morning, we woke up to one of the most incredible breakfasts we’ve ever had. Fresh exotic fruits, a luxurious spread of food, impeccable service—it felt like stepping into an old-world European dream, straight out of a classic film. Every moment at breakfast felt elegant and indulgent, like something out of a different era where hospitality was an art form.

Location is amazing, views from hotel are spectacular.